Salesforce CPQ Principal Consultant / Delivery Manager (North America)

 |  Department: Delivery  |  Location: North America

The Salesforce CPQ Principal Consultant/ Delivery Manager position will have two primary responsibilities.

  1. As a CPQ SME, you will architect and lead CPQ solution implementations.
  2. You will hire and manage a team of analysts and consultants who will support you on projects.

The ideal candidate will have a strong background in business process consulting, technical solutioning, and hands on Salesforce CPQ implementations. In this position, you will be leading multiple projects at once. You will work with clients and other internal team members to identify specific needs and utilize CPQ to meet those requirements. You will work with clients to ensure successful implementations. You should be technically capable and confident in your approach to helping customers embrace and adopt new technology. 

The ideal candidate will provide visible leadership, accountability, and authority over high profile projects and should have an inclination for team building and career advancement of team members. This position will be responsible to lead and coach direct reports in delivering with excellence and in compliance with Plative’s delivery methodology. 

Responsibilities Include:

Project Leadership

  • Inspire clients to improve their performance through the use of the Salesforce CPQ platform
  • Lead business discussions and alignments with business stakeholders to advise on required CPQ modules, configurations, and customization based on the clients needs
  • Design and deliver inspirational CPQ prototypes and demonstrations to prospective and existing Salesforce customers
  • Run discovery workshops, document requirements and furnish an implementation backlog 
  • Define Salesforce technical solution which may include platform customizations, custom code, systems integrations, 3rd party applications, and AppExchange products
  • Recommend build vs. buy for third party integrations to the SFDC stack
  • Demonstrate a deep knowledge of Salesforce product offerings and recommend new features and modifications based on experiences with past clients
  • Collaborate with the client and Plative team to implement, test, and deploy solutions

People Management

  • Be the direct manager of a team of Plative CPQ resources, mentor them and grow Plative’s CPQ capabilities
  • Interview, select and onboard new hires
  • Mentor/assist team members
  • Manage team performance
  • Support team members in achieving utilization targets
  • Build project resource plans
  • Drive team forecast accuracy and completeness
  • Support the team in project escalations
  • Provide oversight to projects teams to ensure quality and customer success

Required Qualifications: 

  • 5+ years Salesforce consulting experience in a mid to large sized organization with demonstrated leadership driving requirement gathering and solution design
  • 4+ years implementing multiple end to end Salesforce CPQ solutions 
  • In-depth technical knowledge of the Salesforce Platform and CPQ features
  • Interest and ability to forecast market trends and think proactively about solutions
  • Thorough understanding of the CPQ Product and Pricing Models
  • Have worked on SaaS based CPQ projects and understands the intricacies of SaaS Billing
  • Excellent communication and presentation skills, both written & oral
  • Ability to learn quickly and function as a positive and creative member of a team
  • Ability to excel in an environment of rapid growth and constant evolution
  • Experience managing direct people manager for 3+ years 

Desired Qualifications: 

  • Hands-on mentality, not afraid to dive into systems & help when needed. 
  • Knowledge of writing custom scripts for CPQ using Quote Calculator Plugins
  • Worked on supporting CPQ Addons like Avalara Tax implementations for CPQ Quoting
  • Experience with Conga Composer and/or Nintex DocGen solutions with CPQ
  • Experience with Docusign for Salesforce CPQ 
  • Experience with Sales Cloud, Community Cloud, and other Salesforce offerings
  • Integration of Salesforce and CPQ with NetSuite

Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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