
CUSTOMER STORY
How Gripp Custom Farming Corp. Is Doubling Its Business With NetSuite

Gripp Custom Farming has built its reputation on trust, reliability, and innovation. It helps farmers operate more efficiently with essential services like drone spraying, soil testing, and precision field mapping. As a family-run business, it has always prioritized strong relationships and hands-on customer support.
But growth brings complexity. Managing millions in inventory and scaling drone operations across multiple locations became too much for QuickBooks, and it was holding them back, limiting financial visibility.
Gripp Custom Farming needed a more innovative, scalable solution to continue expanding without compromising service. With NetSuite powering its financial operations and Plative guiding the implementation, the company has transformed how it operates its business—ensuring it can grow without losing the personal touch that sets it apart.
TECHNOLOGIES INVOLVED
Hitting The Ceiling
As Gripp Custom Farming grew, QuickBooks could no longer keep up. The company faced two significant challenges:
1. Complex Financial Management
Farm finances are unique. Gripp Custom Farming often buys large volumes of agricultural chemicals before the growing season, with payments deferred until after harvest. QuickBooks couldn’t accurately track these delayed payments, making cash flow planning difficult.
2. Inventory Tracking Across Multiple Locations
Gripp Custom Farming manages a vast inventory, including chemicals that must be tracked across locations and measured in various units. QuickBooks lacked real-time tracking, making stock management inefficient and increasing the risk of shortages or over-purchasing.
“Before NetSuite, we would have been buried in spreadsheets. The level of financial management required for our expansion would have been impossible with QuickBooks.”
– Michelle Dykstra, Strategic Development Director, Gripp Custom Farming Corp.
Expanding Beyond The Farm: A New Growth Strategy
With demand rising and its drone spraying operation covering 100,000 acres, Gripp Custom Farming needed a way to scale without overextending its resources. At the same time, young farmers in the community were looking for ways to stay on their family farms.
The solution? Franchising.
“Helping young farmers find a way to stay on their family farms was a big part of why we launched the franchise model. We wanted to create an opportunity for them to build their own businesses while benefiting from our experience and support.”
– Michelle Dykstra, Strategic Development Director, Gripp Custom Farming Corp.
NetSuite: The Key to Gripp’s Franchising Success
Switching to a franchise model added complexity to financial and operational processes. Gripp Custom Farming needed a system that could:
- Keep franchise and core business finances separate.
- Give franchisees controlled access to financial data.
- Automate invoicing and financial oversight.
Plative helped them set up NetSuite to support this shift, ensuring franchisees could manage their businesses while securing company data. The switch from QuickBooks wasn’t just an upgrade—it made the entire franchise model possible. Scaling wouldn’t have worked without a centralized system for financials, inventory, and real-time franchisee support. Today, franchising makes up a significant portion of the company’s total revenue. In just a few years, Gripp Custom Farming improved visibility into its core business and launched new revenue streams that wouldn’t have been possible without NetSuite.
“Franchising wouldn’t have been possible without NetSuite. We needed a system that could handle the complexity of multiple independent business units while still allowing us to provide support, track inventory, and streamline invoicing. QuickBooks just couldn’t do that.”
– Michelle Dykstra, Strategic Development Director, Gripp Custom Farming Corp.
Looking Ahead: Expanding and Reach
Gripp Custom Farming isn’t stopping at franchising. The company is launching its line of branded chemicals for drone applications, ensuring a reliable supply for franchisees.
Beyond agriculture, drone technology is also expanding into infrastructure industries like railroads and roadside maintenance, where it can improve efficiency and precision.
“Plative dug into our business like family. They understood our goals and made sure NetSuite worked for us. Now, we’re ready to keep expanding.”
– Michelle Dykstra, Strategic Development Director, Gripp Custom Farming Corp.
About Gripp Custom Farming Corp.
Gripp Custom Farming is an independent agricultural business committed to providing innovative solutions to farmers. Focusing on drone spraying technology, precision agriculture, and chemical distribution, Gripp Custom Farming helps farmers improve efficiency and maintain sustainable operations. Through its franchise model, the company empowers young farmers with new business opportunities, while supporting the broader agricultural community with cutting-edge technology and expertise.
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