Insights on CRM and ERP Technology, Digital Business Consulting, and More

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Zendesk vs. Salesforce

Zendesk and Salesforce are two of the most recognized names in the CRM industry, with extensive track records and substantial client bases that range across all sectors. Zendesk launched in 2007 with a mission to revolutionize the way businesses interact with customers, providing a cloud-based customer support platform that emphasizes simplicity and user experience. Salesforce,…

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Understanding Field Service Management: A Comprehensive Guide

Field Service Management (FSM) is a vital operational strategy for businesses like yours, which rely on on-location labor and are keen on customer satisfaction. Whether you’re a large enterprise or a small start-up, the effective orchestration of field service can make or break your brand’s reputation. This comprehensive guide outlines the importance, core components, benefits,…

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Choosing the Right Field Services Software: A Comprehensive Guide

For any business that operates in the field, the choice of field services software is a decision not to be taken lightly. It can mean the difference between chaotic operations and streamlined processes, between dissatisfied customers and ones who readily recommend your services to others. But what exactly should you be looking for in field…

NetSuite Field Service Management: The Future is Digital, On the Move

In an ever-changing technological landscape, the concept of NetSuite Field Service transcends mere business jargon to exemplify a dynamic shift in enterprise operations. As a leader in the Manufacturing and Products domain, Plative understands the intricate nuances of field services within industrial contexts. The digital transformation within this sector isn’t just an amenity; it’s a…

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