Watch our educational webinar where you’ll learn how to evaluate your current Salesforce environment, align Agentforce with your support goals, and avoid common pitfalls in setup and deployment.
Whether you’re in the planning phase or gearing up for rollout, this session will walk you through the essential steps to ensure a seamless setup.
What you’ll learn:
- Org Prerequisites: Understand licensing, permissions, and feature requirements for successful implementation
- Data Model Alignment: Evaluate how Agentforce integrates with existing contacts, accounts, and user structures
- Service Strategy Mapping: Align Agentforce capabilities with your customer service vision and operational workflows
- Implementation Readiness: Develop a staged approach for testing and validating features before production rollout
Featured Speaker:
- Rhoda Erogbogbo, Principal Consultant and Team Lead, Plative
This is the first webinar in an educational series, meaning you’ll get foundational insights to build on as you continue your Agentforce implementation.