Artificial Intelligence and Machine Learning Solutions For Salesforce

With our help, you can unlock the full potential of Salesforce AI. As the world’s first generative AI in CRM, there are many companies that aren’t fully aware of the capabilities and implications of this innovative technology. That’s where we come in.

Tapping Salesforce AI To Augment Your Team’s Capabilities

Salesforce has many AI solutions that are generally available today, and there are endless possibilities to extend this functionality.

Einstein GPT for Sales Cloud

Auto-generate tasks like meeting scheduling, composing sales emails, and setting up your reps’ next steps on a defined opportunity process.

Einstein GPT for Service Cloud

Creating new knowledge articles from the natural occurrence of case resolution. Empower your service agents to inform future resolutions from past case resolution steps, and onboard service agents faster to increase customer satisfaction.

Einstein GPT for Marketing Cloud

Generate and publish personalized content to engage prospects and customers across mobile, email, web, and digital advertisements.

Einstein GPT for Commerce Cloud

Create and publish product listings, powered by AI, that will connect with customers dynamically and allow faster A/B testing for new listings to help maximize sales online.

Einstein GPT for Slack and Customer 360

Create AI-powered solutions like account summaries, opportunity summaries, and more directly from Slack. Allow employees to write back data to Salesforce to inform knowledge articles and more.

Take AI for Salesforce A Step Further

With our help, you can expand Salesforce’s capabilities to develop your own incredibly powerful AI solutions.

Meet Plaito, The AI Assistant That Knows Your Company’s Data

Developed and optimized by an internal group of engineers within Plative who’ve been given a high degree of autonomy to develop practical solutions to bring generative AI to our customers.

We’re able to connect Plaito to your company’s data sources of truth like Google Drive, Confluence, Salesforce, Oracle NetSuite, and more to index and inform Plaito’s responses to be unbelievably relevant.

Install Plaito in Slack, Salesforce, or NetSuite and interact just like you would with any of your team members.

Augment Your Capabilities With AI

A great example of how you can augment your company’s capabilities with AI is through Plative’s Sentiment Analysis AI.

By integrating with Gong, Zoom, Citrix, and Google Meet, we can give the AI access to your team’s calls and begin training it to learn which customers are in attendance and how to gauge their sentiment over time.

Taking that a step further, the AI will send you every customer’s sentiment, from every call within a defined set of criteria, and instantly let you reply in a thread to ask clarifying questions about that call. Think of this as an army of full-time customer service reps, available 24/7, on any device.

Now that’s #PracticalAI.

BI + AI = Better Together

AI can help you capture more data points about your business, your customers, and your operations than ever thought possible.

Our visualization accelerators for Tableau and NetSuite Analytics Warehouse will help you view all of the data you’ve collected in context with historical benchmarking over time whether it be customer sentiment, sales forecasts, or open AR balances.

Our Salesforce Expertise Runs Deep




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Take Plative’s AI Readiness Assessment

Is your company ready for artificial intelligence (AI)? If not, what will it take to get your people, processes, and systems optimized so you can take advantage of AI?

This is exactly what our AI Readiness Assessment virtual workshop is built to do. Together, we will help you:

  • Map your company’s data strategy
  • Confirm governance and security requirements
  • Develop a technology gap analysis to determine your readiness
  • Build a list of internal stakeholders for the change management effort
  • Develop a 12-24 month roadmap that can be actioned on

Plative AI Insights

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Make AI Your Competitive Advantage, or Watch Your Competitors Do it First

Since the launch of GPT1 by OpenAI in 2018, our team has been experimenting (and in many cases, obsessing) with finding practical, relevant, and accessible uses for generative AI in the enterprise.

Our CEO, Paulo Kaiser, sat down with the Former CEO of Bluewolf (an IBM Company), Eric Berridge, to discuss the assimilation of AI in the enterprise

Uncover Practical Use Cases Your Team Will Use Every Day

There’s no shortage of information use cases and opinions on new and useful methods of deploying AI. The problem now becomes how to see through the simplest use cases and create useful, practical, and pinpoint relevant ways that your team can easily leverage artificial intelligence to augment their capabilities and save time. 

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